American Airways gives flights, motels, autos, vacations, cruises and actions – but the corporate is most perfectly-recognized for flights originating in The us. The official Web page gives tons of information for folks wishing to e-book flights, which includes direct booking from the web site or by means of cell phone contact with purchaser service.
went towards the Dominican Republic on getaway with my spouse and son on july31 til aug seventh 2015 had a great time until time for you to go home, the flight leaving on the aug7th had a hold off for eight hrs for departing to Miami then suppose to attach and drop by dulles airport.
Their service has become horrendous. Immediately after I didn't capture a connecting flight to my grandmother’s funeral since they only experienced one mechanic in the whole airport, they agreed to buy my resort expenditures. Nonetheless, it took them three months to get back to me, and by the time I obtained the Examine, it experienced presently been cancelled.
Despite what transpired on this occasion, we hope you'll continue on to pick American Airways for your journey wants. We are going to work hard making sure that you get the service you assume and are worthy of.
I'm able to show you this, Except if There may be some kind of compensation coming from A.A., I will never, at any time, ever set foot on an American Airlines flight all over again ! You'll find much too a number of other Airways that could keep on routine.
I flew to Ireland on 9/15/15 and returned on 9/25/fifteen. This was my initially Worldwide flight and my very first time and energy to fly in many years. The staff have been good as well as the meals was great. Convenience on the way more than was ok as I had an aisle seat but was in the middle of 5 seats within the return flight and the person’s chair in front of me was all of the way back again (appeared a little bit further more back than some) and I had been unable to enjoy videos as it was much too close and will rarely set my tray all the way down to eat. When returning, I held looking forward to my bag and it just wasn’t there so went to the counter and question.
I made an effort to make reservations for a close-by hotel as a result of your Airline Lodging services just to find out that there were no vacant rooms readily available. my company I had been remaining to join the rest of the displaced passengers to rest during the airport terminal on a cot that has a blanket and pillow. I am appalled that inside the twenty first Century, I needed to encounter this volume of humiliation.
I approached the agent because of the identify of “Susan A” and greeted her using a “Great Early morning!” Her reaction was a blank stare like I had no small business being there then a glare After i questioned her if she was out there.
Upcoming, we want to reassure you that we take pleasure in all suggestions. We Fortunately share compliments with the staff who gain them. Remember to be assured that we also are devoted to answering every criticism we acquire, in addition to a representative from our department will get again to you immediately.
– Wholly improve your management framework with people who ‘really treatment’ regarding your Key objective.
Due to a relatives hardship, we're not able to make our trip as previously prepared and had to cancel our reservations. We spoke into a representative at American Airlines and explained the specific situation to her, and she instructed that we Get hold of you.
My Mom experienced a worst encounter with AA flight.my Mom is eighty one yrs.outdated lady who will not discuss English.We asked for wheelchair aid due to her arthritis and a language difficulty.We had reconfirmed out request just before her departure and a few days right before all together four moments.At DFW airport she required to change airplane.She got from the plane and was instructed to await a wheelchair aid.Right after waiting while nobody arrived to help her.Because of not acquiring a wheelchair guidance in time she missed her connecting aircraft to N.J.In some way she control to get a airplane but not until following early morning.Agent was helping her to produce an arrangement for her to stay overnight at the Airport.
Ps I also mailed a grievance to AA by way of their wed internet site and made an effort to resolve this concern and I never bought a reaction. Just another fictitious video game delivered you by American
There was no gate All set for us and we waited a hour right before 1 was Prepared. That was not what we expected.